❄️ Polar Bear Coat

Be iconic in the Polar Bear Coat—a totally epic statement piece made with ultra-soft white Mongolian faux fur. This Gender Free style is bold, cozy, and made to stand out. Each coat is lined with a surprise pop of unique satin, chosen from our curated stash of luxe deadstock linings—because every star deserves something one-of-a-kind. ✨

Made to order in small batches right here in the San Francisco Bay Area, this coat is a celebration of self-expression, slow fashion, and unapologetic style.

🧵 Allow 3 weeks for us to create your coat with care (one Medium currently in stock!).
👤 If you don’t see your size, reach out—we’re happy to make one just for you.
🌈 Size uses Men's sizing, fits as a relaxed style on all bodies.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at philine@philinerauh.com. Please note that returns will need to be sent to the following address: 235 Scenic ave, San Anselmo, CA 94960

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The shipping cost for the return will be deducted from the amount refunded to you. If you have any specific questions about the return process or need assistance with a return, feel free to ask!
You can always contact us for any return question at philine@philinerauh.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at philine@philinerauh.com.